1- For your safety, it is not allowed to return or exchange cosmetic, perfume and care products, even if they are in their original condition.
2- If the customer needs to return or replace the product in the event of a manufacturing defect, by contacting the store’s WhatsApp within a maximum of 3 days.
3- If you received the product damaged, different, or incomplete than your order, we will be happy to solve your problem by contacting us on the store’s WhatsApp, and your satisfaction is always our demand and goal.
4- In cases of refund and return, the problem will be resolved within 14 days
5- In cases of warranty, the responsibility lies with the agent.
6- . If it is approved to return or replace the product, the customer is the one who bears the shipping costs.
We will be happy to serve you. +966534099799
